Frequently Asked Questions

Everything you need to know about our premium home mats.

What materials are used in your mats?

We use high-quality, eco-friendly materials including organic cotton, sustainable jute, and non-toxic recycled rubber to ensure durability and comfort for your home.

How do I clean and maintain my mat?

Most of our indoor mats are machine washable on a cold, gentle cycle. For outdoor or heavier jute mats, we recommend spot cleaning with a damp cloth and mild detergent.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the mat is in its original condition.

Are your mats safe for hardwood floors?

Yes, our mats are designed with non-slip backings that are safe for all flooring types, including hardwood, tile, and laminate, without leaving any residue or scratches.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.